It is important that we set up our managers for success with the proper tools and experiences. Therefore, we have a series of onboarding classes and programs. Starting with Operations Leader Orientation, new leaders spend a week at our Operations Leadership Institute to learn some Amazon-specific skills and get equipped for a running start.
This is followed by Associate Experience Week to introduce our managers to the front-line associates' world so they can understand the scope of work and responsibilities of those they will be leading. Then after four months, managers will attend Planet of the Ops at the Amazon Seattle headquarters. Planet of the Ops is a challenging and interactive course that will provide our new leaders with broader Amazon business knowledge and insight on the skills required to continue to develop and ensure successful career in Amazon Operations.